From Your First Call to Personalized Support
We understand that the need for help can arise suddenly. Our team is structured to move at your pace, with the ability to begin professional services in as little as 48 hours when urgency is required.
Your Roadmap to Quality Care
Every family's journey looks a little different. These four steps describe the path most clients follow when they begin services with Altruit Home Care.
Step One
Initial Call & In home Consultation
Speak with a friendly member of our care team to schedule a complimentary in home Care Assessment at a time that works for your family.
Step Two
Design a Customized Care Plan
We work with you to build a personalized Care Plan, shaped around the unique needs and preferences of you or your loved one.
Step Three
Match the Caregiver to Fit Your Needs
We identify and match a caregiver to you and your needs, and your care begins.
Step Four
Care Supervision & Client Follow Up
Our qualified, experienced, and compassionate home care team will follow up to make sure that nothing is left unaddressed.
Speed of Care
When Time is of the Essence
While most families prefer to take their time through these steps, we are fully equipped to fast track the process during emergencies or hospital discharges. We can often move from the initial assessment to the caregiver introduction in as little as 48 hours to ensure no one is left without the help they need.
- Same day phone consultation
- Expedited in home assessment
- Caregiver match within 48 hours when needed
FAQ
Starting Care in 48 Hours
Quick answers to the questions families ask most when they need help right away.
Can you really start services in 48 hours?
Yes. When a family is facing a hospital discharge or sudden change in health, we can move from the first call to a caregiver in the home in about 48 hours. Some families want a little more time, and that is welcome too.
What do you need from us to get started quickly?
A short phone call is enough to begin. We will ask about the person needing care, current health concerns, and the help you are hoping for. If a hospital or doctor is involved, sharing their contact information helps us coordinate.
Is the in home assessment free?
Yes. The first visit is a no pressure conversation. A care coordinator listens, answers questions, and walks through the home for safety. There is no cost and no obligation to move forward.
What if our needs change after care begins?
The Care Plan is a living document. As health needs, schedules, or preferences change, we adjust hours, tasks, and caregiver assignments to keep the plan a good fit.
What if the first caregiver is not the right match?
Tell us. The relationship between client and caregiver is the foundation of good care. If the fit is not right, we will introduce another caregiver until you feel comfortable and at ease.
Do you provide care on weekends or overnight?
Yes. We schedule care around your life, including evenings, weekends, and overnight shifts when needed. Share your ideal schedule on the first call and we will build around it.
Information at Your Own Pace
This overview is intended to help you visualize the process of bringing support into your home. If you would like to discuss your specific situation or have questions about how these steps apply to your family, our team is available to provide a no pressure consultation.